Enter the last name under which the unit was registered, together with the serial number to search for your product registration in our database, or fill in the details below. Press "Submit" to create a new claim.
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Claim Type
*
Claim Date
*
P/O Num
Distributor Information
Name
Address
City / State / Post Code
Country
Phone
Contractor / Installer Information
Company
Contact
Address
City / State / Post Code
Country
Phone
Customer / Homeowner Information
Name
Address
City / State / Post Code
Country
Phone
Shipping Address for Replacement
Company
Contact
Address
City / State / Post Code
Country
Phone
Equip Type
*
Error Code
Model #
*
Serial #
*
*
Install Date
Did your heat pump have power at the time of failure?
*
Is tank leaking?
Have all items in the Check List in the Installation Manual been checked?
Are water pipes connected correctly? Water
filter clean? System pressure below 95 psi?
Do you certify that this system has been properly serviced?
Problem Description*
* Required Fields
Part Name
Quantity
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